YouNet’s social listening solutions help RMIT University Vietnam locate issues and opportunities quickly. Based on the data provided by YouNet’s SocialHeat tool, RMIT University Vietnam can improve our service offerings. SocialHeat also plays a vital role in our crisis prevention and management activities.

Being trusted by Hoan My Hospital, YouNet Media is truly a reliable Social listing partner, through Monthly/Quarterly Brand health tracking reports, with in-depth analysis & Consumer insights. Especially, the Crisis Management service has helped Hoan My to record all of Customers’ feedbacks in real time regarded to Treatment activities in hospitals, clinics in the system for Hoan My to approach, processing quickly and continuously improve the Customer satisfaction.

Beside traditional research to understand industry and consumers, Nestle also consider of Social Listening Research as an important tool nowadays. Social Media Consumers Insights provided by YouNet give us a more holistic understanding about how consumers reaction & movement real time. in result, the tool provides us chance to win consumer at the right time, right message and right channels.