Listen and collect millions of relevant conversations of consumers per day, from all platforms such as Facebook (Vietnam: more than 1 million fanpages & groups, 30 millions facebook profiles), Youtube (250,000 channels), Online News, Forums (3,000 channels), Blogs (10,000) , Q&A sites, Review sites, Ecommerce sites etc.
Get full view of why, when, where and how consumers' converstations about your brand are taking place in beautiful charts or in full detailed conversations
The only platform which really integrate with Sentiment Rating Engine with 80-85% accuracy.
Get insights about sources (platforms or even sites or Facebook pages) or users have the most positive or negative impact in your brand.
See how consumers percept the brand and their sentiment on every brand attribute.
Advanced social listening with profiling system to understand different Customer Insight from different regions & demographics
Know what are most trending converstation themes & subjects relevant to your brands or industries. Trends are flexibly analyzed by week, month...
Trendspotter uncovers spontaneous listening target group of mentions to reveal their most discussed topics. Insights from these Topics can be used to create campaigns or engagement strategy.