Monitoring real-time all online platfoms

Listen and collect millions of relevant conversations of consumers per day, from all platforms such as Facebook (Vietnam: more than 1 million fanpages & groups, 30 millions facebook profiles), Youtube (250,000 channels), Online News, Forums (3,000 channels), Blogs (10,000) , Q&A sites, Review sites, Ecommerce sites etc.

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In-depth dashboard of actionable insights

Get full view of why, when, where and how consumers' converstations about your brand are taking place in beautiful charts or in full detailed conversations

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Sentiment

The only platform which really integrate with Sentiment Rating Engine with 80-85% accuracy.

  • Track how healthy is your brand on social media.
  • Detect and warn early brand crisis...
  • See how brand is healthy by platforms or sites or even in a page. Powerful filter by source & keywords.
  • Identify negative influencers
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Identify influencing sources/users

Get insights about sources (platforms or even sites or Facebook pages) or users have the most positive or negative impact in your brand.

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Brands attribute

See how consumers percept the brand and their sentiment on every brand attribute.

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Demographic

Advanced social listening with profiling system to understand different Customer Insight from different regions & demographics

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Trending topics

Know what are most trending converstation themes & subjects relevant to your brands or industries. Trends are flexibly analyzed by week, month...

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Trendspotter

Trendspotter uncovers spontaneous listening target group of mentions to reveal their most discussed topics. Insights from these Topics can be used to create campaigns or engagement strategy.

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