Crisis management:

There are a variety of ways that social listening can support the crisis management process, from early warning to evaluation situation, and give you solution to solve problems.

Set Up Alert

Set up alert for brand/category/competitors by tracking crisis keywords

SMS & Email Alert

Alert for Brand by SME & Email

Take Action

Confirm RESOLUTION and ACTION: Neutralize negative discussions, personal contact, threads deletion, crisis SEO,...


Report for crisis management result included brand health impact (negative vs positive), brand perception change, details of conversations trend,…